Customer service in USA

Job description (Contact by WhatsApp, Viber)

Mental Health Clinic located in the United States is looking for a reliable and responsible Receptionist / Administrative Assistant.

Requirements:
English speaking and writing.
Work remotely from home.
Good communication skills.
Computer proficiency.

Work conditions:
Hours: USA from 9amd to 5pm. (MD from 15:00-23:00)
Has to have a decent internet speed, reliable computer,
speakers and microphone, smart phone.

Responsibilities:
Respond to the phone calls and make phone calls to the patients.
Answer patient questions related to the receptionist duties
Schedule appointments using EMR (Electronic Medical Records) (Training will be provided).
Appointments verification
Reach out Insurance company for the patients insurance verification. (Training will be provided).
Register new patients and update patient records
Distribute forms and paperwork to the patients and then check them over to ensure that required fields are completed appropriately
Process bills, invoices, and patient payments
Maintain confidentiality of all patient records
Other duties as assigned